Privacy Policy

This Privacy Policy describes the information that Bumble Bean Chocolates (“we”, “us”, “our”) collects through our website located at bumblebeanchocolates.com. Please read through the content of this Privacy Policy carefully and ensure that you understand it. If you do not understand the content of this Privacy Policy or do not accept or agree with it then you must stop using the website immediately.
Bumble Bean Chocolates collects and holds information about individuals (including clients, persons associated with or employed by clients, customers or business contacts) for the purpose of conducting our business.

What information do we collect and how do we collect it?

We may collect personal and non-personal information that you provide to us. Personal information is information that can be used to directly or indirectly identify an individual. The types of personal information collected may include, but is not limited to: your name, email address, phone number or business contact details, correspondence address and billing information. You may provide information to us by subscribing to our email list or requesting information through our contact form. Personal information also includes any comments, images, documents or videos that you provide or share on our website or any of our pages or other online platforms.

How do we use your information?

We will use your information to contact you about a query you have raised with us, provide specified services that you request from us, to raise awareness about recent business related developments, or to provide you with information or event details that we feel may be of relevance or interest to you.

Does Bumble Bean Chocolates share personal information with anybody else?

We respect your right to privacy and will not disclose, share, sell or rent any personal information held about you without your consent, except to external service providers who have been engaged by us to assist in the provision of services to our clients and customers. Where we have outsourced a function or activity to an external service provider we will only disclose personal information that the service provider needs to undertake that function or activity, and we require external service providers to agree to keep your personal information secure and we enter into confidentiality agreements for this purpose. We will share your personal information where we are under a duty to do so in order to comply with any legal requirements or obligations, any request from the government, or where it is necessary in order to enforce or protect our own rights, your safety or that of others, or where it is deemed necessary to investigate fraud.

Your rights in relation to the information we hold

You have a right to access your information and to rectify any part which is inaccurate or incorrect. You also have a right to ask us to delete any information we hold about you or to restrict how your information is processed. If you wish to request a copy of the information we hold about you or make any changes then please contact us at hello@bumblebeanchocolates.com. It is important to us that the information we maintain and use is accurate, complete and up-to-date. If at any time your personal details change, please let us know so we can update our records.

How and where do we process your information?

Any personal information that we collect will be processed and stored securely. We will not keep information for longer than is required with regard to the purpose for which it was collected and will take reasonable steps to destroy or permanently de-identify your personal information when it is no longer required. This website is located within and operates from Australia and the relevant laws of Australia will apply to all matters arising from your use of this website or in any way connected with this website. Any personal information that we collect will be held within Australia. If you are accessing this site from outside of Australia you acknowledge and agree that any personal information you provide will be processed as set out in this Privacy Policy and will be processed in accordance with the laws of Australia which may be different than the legal requirements in your own country.

Data security

We take the protection of your personal information seriously and have taken suitable and reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, and any modification or disclosure. If you are submitting personal information over the internet that you wish to remain private, please note that while attempts are made to secure information transmitted to this site, there are inherent risks in transmitting information across the internet and we are unable to guarantee its security. If you prefer, you can contact us by alternative means using phone or mail.

Links to other sites

This website may contain links to other sites. We are not responsible for the privacy practices of those web sites and have no knowledge of whether cookies or other tracking devices are used on any such linked sites. If you have any concerns regarding the privacy of your information you should ensure you are aware of the privacy policies of those sites before disclosing any personal information.

Payments

Where you provide us with sensitive personal information such as your credit card or other financial details we will encrypt that information and it will only be used for the purposes of purchasing items from our online store.

Further Information

If you have any questions about this Privacy Policy or require more information concerning our privacy practices please contact hello@bumblebeanchocolates.com

Changes to the Privacy Policy

This privacy policy is accurate as at October 2020. We reserve the right to alter or amend it without notice. Should the Privacy Policy be altered, the new policy will be posted on the website at www.bumblebeanchocolates.com. Your first use of our website after the date of any amendments or alterations will constitute your acceptance of such changes, therefore we recommend you review this Privacy Policy regularly to keep informed of any changes.